Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
- Wireless Technician
- Wire Technician
- Voltmeter Operator
- Trouble Tracer
- Trouble Shooter
- Transmitter Chief
- Transmission Worker
- Transmission Tester
- Transmission Systems Operator
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
- Provide input into the design and manufacturing of new equipment.
- Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
- Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
- Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
- Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing.
- Measure distances from landmarks to identify exact installation sites for equipment.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
People who work in this occupation generally have the interest code: RIC.
This means people who work in this occupation generally have Realistic interests, but also prefer Investigative and Conventional environments.
People who work in this occupation generally prize Support, but also value Independence and Working Conditions in their jobs.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Troubleshooting - Determining causes of operating errors and deciding what to do about it.
- Repairing - Repairing machines or systems using the needed tools.
- Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
In 2017, the average annual wage in Pennsylvania was $54,450 with most people making between $29,300 and $83,840
During 2014, this occupation employed approximately 5,150 people in Pennsylvania. It is projected that there will be 4,940 employed in 2024.
This occupation will have about 0 openings due to growth and about 50 replacement openings for approximately 50 total annual openings.
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