Shipping, Receiving, and Traffic Clerks

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About the Job

Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

It is also Called

  • Weighmaster Lead
  • Warehousing Technician
  • Warehouseman
  • Warehouse Supervisor
  • Warehouse Shipper
  • Vault Worker
  • Vault Person
  • Truckload Checker
  • Transportation Technician
  • Transformer Stock Clerk
show all

What They Do

  • Compare shipping routes or methods to determine which have the least environmental impact.
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
  • Determine shipping methods, routes, or rates for materials to be shipped.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.

Interests

People who work in this occupation generally have the interest code: CI.

This means people who work in this occupation generally have Conventional interests, but also prefer Investigative environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Coordination - Adjusting actions in relation to others' actions.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

These occupations usually require a high school diploma.

Wages

In 2016, the average annual wage in Pennsylvania was $34,100 with most people making between $21,550 and $48,900

Outlook

0.00%
avg. annual growth

During 2014, this occupation employed approximately 26,230 people in Pennsylvania. It is projected that there will be 25,770 employed in 2024.

This occupation will have about 0 openings due to growth and about 570 replacement openings for approximately 570 total annual openings.



Pennsylvania Department of Education