Meter Readers, Utilities

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About the Job

Read meter and record consumption of electricity, gas, water, or steam.

It is also Called

  • Water Use Inspector
  • Water Meter Reader
  • Water Inspector
  • Utility Technician
  • Utility Service Worker
  • Steam Meter Reader
  • Meterman
  • Meter Technician
  • Meter Record Clerk
  • Meter Reading Clerk
View All

What They Do

  • Collect past-due bills.
  • Report lost or broken keys.
  • Perform preventative maintenance or minor repairs on meters.
  • Update client address and meter location information.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Connect and disconnect utility services at specific locations.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.

Interests

People who work in this occupation generally have the interest code: CR.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.

Work Values

People who work in this occupation generally prize Working Conditions, but also value Independence and Support in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Time Management - Managing one's own time and the time of others.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Education Required

These occupations usually require a high school diploma.

Wages

In 2016, the average annual wage in Pennsylvania was $49,670 with most people making between $27,250 and $71,350

Outlook

0.00%
avg. annual growth

During 2014, this occupation employed approximately 1,480 people in Pennsylvania. It is projected that there will be 1,260 employed in 2024.

This occupation will have about 0 openings due to growth and about 30 replacement openings for approximately 30 total annual openings.



Pennsylvania Department of Education