License Clerks

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About the Job

Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

It is also Called

  • Utility Clerk
  • Tax Clerk
  • Tag Clerk
  • Renewal Specialist
  • Program Technician
  • Permit Specialist
  • Motor Vehicle Representative
  • Motor Vehicle License Clerk
  • Motor Vehicle Field Representative (MVFR)
  • Motor Vehicle Examiner
View All

What They Do

  • Mail driver's licenses to out-of-county or out-of-state applicants.
  • Respond to correspondence from insurance companies regarding the licensure of agents, brokers, or adjusters.
  • Stock counters with adequate supplies of forms, film, licenses, or other required materials.
  • Prepare lists of overdue accounts, license suspensions, or issuances.
  • Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores.
  • Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms.
  • Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
  • Assemble photographs with printed license information to produce completed documents.
  • Prepare bank deposits and take deposits to banks.
  • Train other workers or coordinate their work, as necessary.

Interests

People who work in this occupation generally have the interest code: CE.

This means people who work in this occupation generally have Conventional interests, but also prefer Enterprising environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Things They Need to Be Able to Do

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

These occupations usually require a high school diploma.

Wages

In 2016, the average annual wage in Pennsylvania was $36,790 with most people making between $21,910 and $52,060

Outlook

0.00%
avg. annual growth

During 2014, this occupation employed approximately 2,500 people in Pennsylvania. It is projected that there will be 2,490 employed in 2024.

This occupation will have about 0 openings due to growth and about 20 replacement openings for approximately 20 total annual openings.



Pennsylvania Department of Education