Spa Managers

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About the Job

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

It is also Called

  • Wellness Spa Manager
  • Spa Supervisor
  • Spa Manager/Owner and Certified Massage Therapist
  • Spa Manager/Esthetician
  • Spa Manager
  • Spa Director/Finance
  • Spa Director
  • Salon/Spa Manager
  • Salon Supervisor
  • Salon Manager
show all

What They Do

  • Develop staff service or retail goals and guide staff in goal achievement.
  • Check spa equipment to ensure proper functioning.
  • Schedule staff or supervise scheduling.
  • Verify staff credentials, such as educational and certification requirements.
  • Direct facility maintenance or repair.
  • Participate in continuing education classes to maintain current knowledge of industry.
  • Train staff in the use or sale of products, programs, or activities.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Establish spa budgets and financial goals.
  • Inventory products and order new supplies.

Interests

People who work in this occupation generally have the interest code: EC.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Independence, but also value Relationships and Achievement in their jobs.

Things They Need to Know

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Coordination - Adjusting actions in relation to others' actions.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Service Orientation - Actively looking for ways to help people.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2016, the average annual wage in Pennsylvania was $37,440 with most people making between $22,940 and $56,140

Outlook

1.03%
avg. annual growth

During 2014, this occupation employed approximately 11,350 people in Pennsylvania. It is projected that there will be 12,520 employed in 2024.

This occupation will have about 117 openings due to growth and about 213 replacement openings for approximately 330 total annual openings.



Pennsylvania Department of Education