Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
- Answer telephones and doorbells.
- Replace light bulbs.
- Assign duties to other staff and give instructions regarding work methods and routines.
- Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
- Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
- Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures.
- Remove debris from driveways, garages, and swimming pool areas.
- Run errands, such as taking laundry to the cleaners and buying groceries.
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
People who work in this occupation generally have the interest code: RC.
This means people who work in this occupation generally have Realistic interests, but also prefer Conventional environments.
People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Service Orientation - Actively looking for ways to help people.
- Coordination - Adjusting actions in relation to others' actions.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management - Managing one's own time and the time of others.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
These occupations usually require a high school diploma.
In 2016, the average annual wage in Pennsylvania was $22,610 with most people making between $16,650 and $30,870
During 2014, this occupation employed approximately 57,290 people in Pennsylvania. It is projected that there will be 62,130 employed in 2024.
This occupation will have about 484 openings due to growth and about 1,366 replacement openings for approximately 1,850 total annual openings.
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