Dining Room and Cafeteria Attendants and Bartender Helpers

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About the Job

Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

It is also Called

  • Water Carrier
  • Water Attendant
  • Tray Setter
  • Silver Wrapper
  • Silver Steward
  • Shift Manager
  • Service Assistant
  • Server Assistant
  • Server
  • Room Attendant
View All

What They Do

  • Carry linens to or from laundry areas.
  • Stock vending machines with food.
  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
  • Wash glasses or other serving equipment at bars.
  • Slice and pit fruit used to garnish drinks.
  • Replenish supplies of food or equipment at steam tables or service bars.
  • Mix and prepare flavors for mixed drinks.
  • Carry trays from food counters to tables for cafeteria patrons.
  • Garnish foods and position them on tables to make them visible and accessible.
  • Run cash registers.

Interests

People who work in this occupation generally have the interest code: RCS.

This means people who work in this occupation generally have Realistic interests, but also prefer Conventional and Social environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Coordination - Adjusting actions in relation to others' actions.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Education Required

Some of these occupations may require a high school diploma or GED certificate.

Wages

In 2017, the average annual wage in Pennsylvania was $20,070 with most people making between $16,240 and $25,450

Outlook

0.79%
avg. annual growth

During 2014, this occupation employed approximately 15,230 people in Pennsylvania. It is projected that there will be 16,440 employed in 2024.

This occupation will have about 121 openings due to growth and about 759 replacement openings for approximately 880 total annual openings.



Pennsylvania Department of Education