Combined Food Preparation and Serving Workers, Including Fast Food

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About the Job

Perform duties which combine preparing and serving food and nonalcoholic beverages.

It is also Called

  • Server
  • School Cafeteria Cook
  • Sandwich Artist
  • Salad Counter Attendant
  • Restaurant Worker
  • Restaurant Team Member
  • Restaurant Crew Member
  • Raw Shellfish Preparer
  • Prep Cook (Preparation Cook)
  • Oyster Preparer
View All

What They Do

  • Plan, prepare, and deliver meals to individuals with special dietary needs.
  • Provide caterers with assistance in food preparation or service.
  • Serve food and beverages to guests at banquets or other social functions.
  • Arrange tables and decorations according to instructions.
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
  • Distribute food to servers.
  • Perform personnel activities such as supervising and training employees.
  • Cook or reheat food items such as french fries.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.

Interests

People who work in this occupation generally have the interest code: CRE.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic and Enterprising environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Working Conditions in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Education Required

Some of these occupations may require a high school diploma or GED certificate.

Wages

In 2017, the average annual wage in Pennsylvania was $19,900 with most people making between $16,340 and $25,840

Outlook

1.22%
avg. annual growth

During 2014, this occupation employed approximately 134,410 people in Pennsylvania. It is projected that there will be 150,800 employed in 2024.

This occupation will have about 1,639 openings due to growth and about 4,341 replacement openings for approximately 5,980 total annual openings.



Pennsylvania Department of Education