Retail Loss Prevention Specialists

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About the Job

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

It is also Called

  • Store Protection Specialist
  • Security Associate
  • Retail Loss Prevention Specialist
  • Retail Loss Prevention Investigator
  • Retail Asset Protection Specialist
  • Regional Loss Prevention Manager (Regional LP Manager)
  • Protection Specialist
  • Loss Prevention Supervisor
  • Loss Prevention Specialist
  • Loss Prevention Representative
show all

What They Do

  • Conduct employee background investigations and review reports with operational or human resources managers.
  • Direct work of contract security officers or other loss prevention agents.
  • Recommend new or improved processes or equipment to reduce risk exposure.
  • Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
  • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  • Train establishment personnel in loss prevention activities.
  • Recommend methods to reduce potential financial fraud losses.
  • Testify in civil or criminal court proceedings.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Prepare written reports on investigations.

Interests

People who work in this occupation generally have the interest code: C.

This means people who work in this occupation generally have Conventional interests.

Work Values

People who work in this occupation generally prize Independence, but also value Achievement and Working Conditions in their jobs.

Things They Need to Know

  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Things They Need to Be Able to Do

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Education Required

These occupations usually require a high school diploma.

Wages

In 2016, the average annual wage in Pennsylvania was $30,190 with most people making between $17,140 and $49,140

Outlook

0.29%
avg. annual growth

During 2014, this occupation employed approximately 2,440 people in Pennsylvania. It is projected that there will be 2,510 employed in 2024.

This occupation will have about 7 openings due to growth and about 33 replacement openings for approximately 40 total annual openings.



Pennsylvania Department of Education