Immigration and Customs Inspectors

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About the Job

Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

It is also Called

  • US Customs and Border Protection Officer CBPO
  • US Customs and Border Protection Officer (US CBPO)
  • US Customs and Border Officer
  • Supervisory Customs and Border Protection Officer, Port Director
  • Supervisory Customs and Border Protection Officer
  • Supervisory CBP Officer
  • Supervisor/Port Director
  • Special Agent
  • Senior Patrol Agent
  • Senior Officer
View All

What They Do

  • Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.
  • Collect samples of merchandise for examination, appraisal, or testing.
  • Determine duty and taxes to be paid on goods.
  • Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.
  • Testify regarding decisions at immigration appeals or in federal court.
  • Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.
  • Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.
  • Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.
  • Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
  • Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.

Interests

People who work in this occupation generally have the interest code: CER.

This means people who work in this occupation generally have Conventional interests, but also prefer Enterprising and Realistic environments.

Work Values

People who work in this occupation generally prize Support, but also value Working Conditions and Independence in their jobs.

Things They Need to Know

  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2016, the average annual wage in Pennsylvania was $82,660 with most people making between $50,430 and $130,200

Outlook

0.00%
avg. annual growth

During 2014, this occupation employed approximately 3,490 people in Pennsylvania. It is projected that there will be 3,450 employed in 2024.

This occupation will have about 0 openings due to growth and about 90 replacement openings for approximately 90 total annual openings.

Industries that Employ this Occupation

Industry breakdown is not available for this occupation



Pennsylvania Department of Education