Transcribe medical reports recorded by physicians and other healthcare practitioners using various electronic devices, covering office visits, emergency room visits, diagnostic imaging studies, operations, chart reviews, and final summaries. Transcribe dictated reports and translate abbreviations into fully understandable form. Edit as necessary and return reports in either printed or electronic form for review and signature, or correction.
- Receive and screen telephone calls and visitors.
- Decide which information should be included or excluded in reports.
- Answer inquiries concerning the progress of medical cases, within the limits of confidentiality laws.
- Receive patients, schedule appointments, and maintain patient records.
- Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, or operating office machines.
- Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
- Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
- Identify mistakes in reports and check with doctors to obtain the correct information.
- Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.
- Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.
People who work in this occupation generally have the interest code: I.
This means people who work in this occupation generally have Investigative interests.
People who work in this occupation generally prize Support, but also value Relationships and Achievement in their jobs.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Time Management - Managing one's own time and the time of others.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
In 2016, the average annual wage in Pennsylvania was $39,840 with most people making between $26,520 and $48,620
During 2014, this occupation employed approximately 4,370 people in Pennsylvania. It is projected that there will be 3,770 employed in 2024.
This occupation will have about 0 openings due to growth and about 90 replacement openings for approximately 90 total annual openings.