Arbitrators, Mediators, and Conciliators

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About the Job

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

It is also Called

  • Workers' Compensation Mediator
  • Service Coordinator
  • Public Policy Mediator
  • Public Policy Manager
  • Public Policy Coordinator
  • Public Policy Associate
  • Public Employment Mediator
  • Ombudsman
  • Mediator
  • Mediation Commissioner
View All

What They Do

  • Participate in court proceedings.
  • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
  • Organize or deliver public presentations about mediation to organizations such as community agencies or schools.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
  • Issue subpoenas or administer oaths to prepare for formal hearings.
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
  • Prepare written opinions or decisions regarding cases.
  • Rule on exceptions, motions, or admissibility of evidence.

Interests

People who work in this occupation generally have the interest code: SE.

This means people who work in this occupation generally have Social interests, but also prefer Enterprising environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Achievement and Independence in their jobs.

Things They Need to Know

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Things They Need to Be Able to Do

  • Negotiation - Bringing others together and trying to reconcile differences.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Persuasion - Persuading others to change their minds or behavior.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Education Required

Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).

Wages

In 2016, the average annual wage in Pennsylvania was $68,030 with most people making between $41,550 and $101,510

Outlook

0.54%
avg. annual growth

During 2014, this occupation employed approximately 370 people in Pennsylvania. It is projected that there will be 390 employed in 2024.

This occupation will have about 2 openings due to growth and about 8 replacement openings for approximately 10 total annual openings.



Pennsylvania Department of Education