Customs Brokers

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About the Job

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

It is also Called

  • Trade Facilitator
  • Ocean Import Representative
  • Ocean Export Agent
  • Ocean Export Account Manager
  • Licensed Customs Broker
  • International Trade Specialist
  • Importer Exporter
  • Importer
  • Import/Export Specialist
  • Import/Export Agent
View All

What They Do

  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.
  • Suggest best methods of packaging or labeling products.
  • Prepare papers for shippers to appeal duty charges.
  • Insure cargo against loss, damage, or pilferage.
  • Apply for tariff concessions or for duty drawbacks and other refunds.
  • Contract with freight forwarders for destination services.
  • Provide advice on transportation options, types of carriers, or shipping routes.
  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.
  • Inform importers and exporters of steps to reduce duties and taxes.
  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

Interests

People who work in this occupation generally have the interest code: EC.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Achievement, but also value Independence and Recognition in their jobs.

Things They Need to Know

  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Things They Need to Be Able to Do

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2017, the average annual wage in Pennsylvania was $77,590 with most people making between $44,660 and $113,010

Outlook

0.23%
avg. annual growth

During 2014, this occupation employed approximately 17,600 people in Pennsylvania. It is projected that there will be 18,010 employed in 2024.

This occupation will have about 41 openings due to growth and about 209 replacement openings for approximately 250 total annual openings.



Pennsylvania Department of Education