Medical and Health Services Managers

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About the Job

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

It is also Called

  • Wellness Manager
  • Wellness Director
  • Volunteer Services Director
  • Venereal Disease Control Head
  • Speech Therapy Director
  • Social Service Manager
  • Respiratory Therapy Director
  • Residential Supervisor
  • Rehabilitation Services Coordinator
  • Rehabilitation Director
show all

What They Do

  • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
  • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
  • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Develop instructional materials and conduct in-service and community-based educational programs.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Establish objectives and evaluative or operational criteria for units they manage.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.

Interests

People who work in this occupation generally have the interest code: EC.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Working Conditions, but also value Relationships and Independence in their jobs.

Things They Need to Know

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Coordination - Adjusting actions in relation to others' actions.

Education Required

Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).

Wages

In 2016, the average annual wage in Pennsylvania was $99,260 with most people making between $51,200 and $156,460

Outlook

1.50%
avg. annual growth

During 2014, this occupation employed approximately 14,170 people in Pennsylvania. It is projected that there will be 16,300 employed in 2024.

This occupation will have about 213 openings due to growth and about 357 replacement openings for approximately 570 total annual openings.



Pennsylvania Department of Education