Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Interview and hire workers.
- Train new workers or evaluate their performance.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
People who work in this occupation generally have the interest code: C.
This means people who work in this occupation generally have Conventional interests.
People who work in this occupation generally prize Relationships, but also value Independence and Working Conditions in their jobs.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Speaking - Talking to others to convey information effectively.
- Coordination - Adjusting actions in relation to others' actions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Service Orientation - Actively looking for ways to help people.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
In 2016, the average annual wage in Pennsylvania was $82,720 with most people making between $55,170 and $121,880
During 2014, this occupation employed approximately 230 people in Pennsylvania. It is projected that there will be 230 employed in 2024.
This occupation will have about 0 openings due to growth and about 10 replacement openings for approximately 10 total annual openings.
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