Quality Control Systems Managers

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About the Job

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

It is also Called

  • Safety Manager
  • Quality Supervisor
  • Quality Manager
  • Quality Control Systems Manager
  • Quality Control Supervisor
  • Quality Control Microbiology Supervisor
  • Quality Control Manager
  • Quality Control Director
  • Quality Control
  • Quality Assurance Supervisor
View All

What They Do

  • Audit and inspect subcontractor facilities including external laboratories.
  • Review and approve quality plans submitted by contractors.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Monitor development of new products to help identify possible problems for mass production.
  • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Direct product testing activities throughout production cycles.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Generate and maintain quality control operating budgets.


People who work in this occupation generally have the interest code: ECR.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional and Realistic environments.

Work Values

People who work in this occupation generally prize Support, but also value Achievement and Independence in their jobs.

Things They Need to Know

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Things They Need to Be Able to Do

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively.

Education Required

Most of these occupations require a four-year bachelor's degree, but some do not.


In 2017, the average annual wage in Pennsylvania was $110,360 with most people making between $67,080 and $163,830


avg. annual growth

During 2014, this occupation employed approximately 6,920 people in Pennsylvania. It is projected that there will be 6,970 employed in 2024.

This occupation will have about 5 openings due to growth and about 195 replacement openings for approximately 200 total annual openings.

Pennsylvania Department of Education